General rules of product returns

The purchased cosmetic products can be returned within 14 days from date of the purchase on the receipt.

The products have to be in original packaging, including foil wrapping, unopened and unused. Used or open products will not be accepted.

The purchase price will be returned to the bank account provided by you within 14 days starting from:

  • receiving the PRODUCT RETURN FORM by e-mail on the address office@offacosmetics.com
  • receiving the returned product/products sent to the following address:
    Offa Innovative Solutions. Sp. z o.o
    Warsaw Financial Center floor 24, Emilii Plater 53, 00-113 Warsaw, Poland